Professional · B2B · shops & technicians

The shop answer to European electronics complexity

Owners on this floor learn why a battery job can immobilize a BMW, what coding actually means, and why a generic OBD stick falls short. The RealWear Mechanic Pack turns that same complexity into voice-guided, offline procedures on Navigator 500/520 — so your bay takes European work without every tech needing a full dealer suite on day one.

RealWear already proved the form factor

BMW

BMW Group rolled TeamViewer assisted-reality workflows on RealWear devices across hundreds of centers — a proven pattern for guided remote and hands-free service support.

Volkswagen Group UK

Volkswagen Group UK reported large repair-efficiency gains using RealWear with assisted-reality workflows — the kind of hands-free, see-what-I-see support independent bays need when European electronics get sticky.

Industry examples of assisted reality on RealWear in automotive service. Our pack adds domain content (Domestic + European procedures) for independents — guided assist only, not a substitute for OEM tools or training.

Exact complexity from the owner pages

What owners just learned

  • · Battery / module work can lock immobilizers
  • · Coding ≠ clearing codes; adaptation is learned values
  • · Generic OBD misses body / access / gateway depth
  • · Labor bands for registration, keys, modules, ADAS
Full owner guide →

What the pack puts in the bay

  • · Voice-guided CAS / immobilizer no-start triage
  • · Battery registration guidance with stop conditions
  • · VAG CAN gateway isolation — stop module shotgun
  • · Domestic security, drain, and misfire paths
  • · CALL EXPERT handoff when tooling isn't enough

Path for shop owners & technicians

  1. 01

    See the owner problem

    Read the European electronics guide your customers already find on this floor — immobilizer, registration, coding, OBD limits.

    Owner guide →
  2. 02

    Map it to bay procedures

    Same fault families become voice-guided steps: CAS no-start, battery registration, VAG gateway isolation, plus Domestic volume paths.

    Content packs ↓
  3. 03

    Pilot on RealWear

    Navigator 500/520, offline-first, one champion tech on high-pain jobs. Request pilot pricing and packaging.

    Request pilot →

Content packs

What the pack delivers

Voice-first on RealWear

NEXT STEP, SHOW PINOUT, CALL EXPERT, REPEAT — WearHF commands for greasy hands and loud bays.

Offline knowledge

Procedures ship on-device. Network only for expert bridge and content updates.

Remote expert bridge

TeamViewer / Teams / Zoom handoff with procedure and step context for see-what-I-see.

Modular content

Sell Domestic and European packs without forking the app. JSON procedures + catalog.

Packaging

Starter

Pilot-ready

Base app + core Domestic and European procedures (security no-start, drain, CAS triage, gateway isolation).

Content packs

Pilot-ready

Domestic US Pro · European Electronics (BMW / VAG / Mercedes paths) — modular quarterly updates.

Shop multi-device

Pilot-ready

3 / 5 / 10 seats, shared entitlement, priority content requests.

Pro

Coming next

AI assist + remote expert marketplace + analytics — not sold yet; planned after core packs prove out in pilot bays.

Next step

Pilot one bay. Measure European jobs you no longer turn away.

Start with a champion technician on no-starts and battery-related electronics. Pair with the owner education already on AiHowse so customers understand why the work takes capable tools.

Guided assistance only. Does not replace OEM tools, training, or manufacturer procedures. Coding and programming remain the technician’s responsibility with appropriate tooling.